Hello Experts,
We're trying to backup VM using NetBackup and "hotadd" transport.
VMs based on ESX4.0 EnterprisePlus Update 1.0.
It seems that snapshot created fine but VM backup host unable to map and mount snapshot volume.
I'm suspecting licensing stuff but not sure... Any ideas on how to fix this????
Any help would be greatly appreciated!!!
VXMS logs from VM backup host below:
03/02/2010 14:45:49.0576 vSphere and Veritas NetBackup 7.0 integration: VixInterface::vdConnect:.\VixInterface.cpp:406 <VFM_ESINFO> : Calling VixDiskLib_ConnectEx()
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLib: Advanced transport modes not available for opening moref=vm-158.
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: VixGuest::connectToHost:.\VixGuest.cpp:926 <VFM_ESINFO> : Setting up VMM interface
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: VixGuest::connectToHost:.\VixGuest.cpp:945 <VFM_ESINFO> : ChangeTracking is disabled/unsupported
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:397 <VFM_ESINFO> : connectToHost() success
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:413 <VFM_ESINFO> : Calling vdOpen(Disk = vSphere and Veritas NetBackup 7.0 integration test/test.vmdk, Flags = 0x4)
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: VixInterface::vdOpen:.\VixInterface.cpp:141 <VFM_ESINFO> : Calling VixDiskLib_Open()
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : TicketResolveHostName: Resolving IP address for hostname sapvcenter.
03/02/2010 14:45:50.0029 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : TicketResolveHostName: Resolved to 10.154.196.116.
03/02/2010 14:45:50.0045 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLibVim: TicketLogin
03/02/2010 14:45:51.0435 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1693 <VFM_ESWARN> : VixDiskLibVim: Not licensed to use this function.
03/02/2010 14:45:51.0467 vSphere and Veritas NetBackup 7.0 integration: g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLibVim: TicketLogout
03/02/2010 14:45:51.0670 vSphere and Veritas NetBackup 7.0 integration: VixInterface::vdOpen:.\VixInterface.cpp:150 <VFM_ESERROR> vSphere and Veritas NetBackup 7.0 integration : VixDiskLib_Open() error. Exited
03/02/2010 14:45:51.0670 vSphere and Veritas NetBackup 7.0 integration: VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:424 <VFM_ESERROR> vSphere and Veritas NetBackup 7.0 integration : vdOpen() error = 16064. Calling closeLeafSnapshotDisks()
03/02/2010 14:45:51.0670 vSphere and Veritas NetBackup 7.0 integration: VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:527 <VFM_ESERROR> vSphere and Veritas NetBackup 7.0 integration : Exited with failure
03/02/2010 14:45:51.0670 vSphere and Veritas NetBackup 7.0 integration: VixCoordinator::vixMapObjCtl:.\VixCoordinator.cpp:903 <VFM_ESERROR> vSphere and Veritas NetBackup 7.0 integration : Exited with 23
03/02/2010 14:45:51.0670 vSphere and Veritas NetBackup 7.0 integration: vix_map_objctl:.\libvix.cpp:1145 <VFM_ESERROR> vSphere and Veritas NetBackup 7.0 integration : Error 23