Hello Experts,
We're trying to backup VM using NetBackup and "hotadd" transport.
VMs based on ESX4.0 EnterprisePlus Update 1.0.
It seems that snapshot created fine but VM backup host unable to map and mount snapshot volume.
I'm suspecting licensing stuff but not sure... Any ideas on how to fix this????
Any help would be greatly appreciated!!!
VXMS logs from VM backup host below:
03/02/2010 14:45:49.0576 : VixInterface::vdConnect:.\VixInterface.cpp:406 <VFM_ESINFO> : Calling VixDiskLib_ConnectEx()
03/02/2010 14:45:50.0029 : g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLib: Advanced transport modes not available for opening moref=vm-158.
03/02/2010 14:45:50.0029 : VixGuest::connectToHost:.\VixGuest.cpp:926 <VFM_ESINFO> : Setting up VMM interface
03/02/2010 14:45:50.0029 : VixGuest::connectToHost:.\VixGuest.cpp:945 <VFM_ESINFO> : ChangeTracking is disabled/unsupported
03/02/2010 14:45:50.0029 : VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:397 <VFM_ESINFO> : connectToHost() success
03/02/2010 14:45:50.0029 : VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:413 <VFM_ESINFO> : Calling vdOpen(Disk = test/test.vmdk, Flags = 0x4)
03/02/2010 14:45:50.0029 : VixInterface::vdOpen:.\VixInterface.cpp:141 <VFM_ESINFO> : Calling VixDiskLib_Open()
03/02/2010 14:45:50.0029 : g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : TicketResolveHostName: Resolving IP address for hostname sapvcenter.
03/02/2010 14:45:50.0029 : g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : TicketResolveHostName: Resolved to 10.154.196.116.
03/02/2010 14:45:50.0045 : g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLibVim: TicketLogin
03/02/2010 14:45:51.0435 : g_vdInterfaceLogger:.\libvix.cpp:1693 <VFM_ESWARN> : VixDiskLibVim: Not licensed to use this function.
03/02/2010 14:45:51.0467 : g_vdInterfaceLogger:.\libvix.cpp:1689 <VFM_ESINFO> : VixDiskLibVim: TicketLogout
03/02/2010 14:45:51.0670 : VixInterface::vdOpen:.\VixInterface.cpp:150 <VFM_ESERROR> : VixDiskLib_Open() error. Exited
03/02/2010 14:45:51.0670 : VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:424 <VFM_ESERROR> : vdOpen() error = 16064. Calling closeLeafSnapshotDisks()
03/02/2010 14:45:51.0670 : VixGuest::openLeafSnapshotDisks:.\VixGuest.cpp:527 <VFM_ESERROR> : Exited with failure
03/02/2010 14:45:51.0670 : VixCoordinator::vixMapObjCtl:.\VixCoordinator.cpp:903 <VFM_ESERROR> : Exited with 23
03/02/2010 14:45:51.0670 : vix_map_objctl:.\libvix.cpp:1145 <VFM_ESERROR> : Error 23